I can't seem to figure out why I'm unable to use Entourage with either the SR-1 or 10.1.2 updates installed. There are error messages in the other Office apps as well. I always get (in Word, PowerPoint) a "An unexpected error occurred while trying to load the Microsoft Framework X library", or (in Entourage) "Entourage cannot access your data. To attempt to fix the problem, rebuild your database", but when I attempt either a simple or complex rebuild, a "An error occurred while launching. [line break] Mail error.".
I have tried deleting and reinstalling Office v.X directly from the CD (the stock "drag a folder" install), and then applying the SR-1 or 10.1.2 updaters, and that doesn't work either. I also have, after trying the above, added the step of deleting all the *.plist files that are associated with Office applications and deleting nearly all the "~/Library/Preferences/Microsoft/*" files that are associated with Office applications. I have repaired permissions and run the "Verify" portion of Disk Utility, with no effect. I have also made sure that Entourage was in "Work Offline" mode and with "Office Notifications" off during each installation. I keep my Microsoft User Data folder in a Documents folder which is located in the root level of my boot drive. I.E. The same place that has the OS 9 System Folder and OS X System. Other than that, I have a G4 AGP 350mhz, 704 MB RAM, 20 GB HD, OS X 10.2.1 (but also had this problem under OS X 10.1.5 when trying to update to both SR-1 and 10.1.2). I believe I'm overlooking something, because from everything I can tell, it ought to work. Maybe someone can point out the error of my ways? :) -- Johnathan Grant [EMAIL PROTECTED] -- To unsubscribe: <mailto:Entourage-Talk-Off@;lists.letterrip.com> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
