On 1/23/03 7:19 PM, "Lui apostrophe" <[EMAIL PROTECTED]> wrote:
>> On 1/23/03 11:17 AM, "Lui apostrophe" <[EMAIL PROTECTED]> wrote: >> >>> Rules no longer work except for the ones which were applied before some >>> upgrade was done. >>> Entourage treats every message as junk regardless if the filter is on or >>> not. >>> HELP!!! >> >> Check your rules to be sure they have not reverted to the Inbox. > > .....No. >> >> Run Repair Permissions. Open Disk Utility in your ~/Applications/Utility >> folder. Click on the First Aid tab and select Repair Permissions. > ......I did just that. The problem remains. I have the junk filter off but > the messages are marked JUNK. Recent rules do NOT work, old rules do. I suggest you first apply the Office X 10.1.2 update to bring Entourage to the latest version: <http://www.microsoft.com/mac/DOWNLOAD/OFFICEX/OfficeX_1012.asp> If that doesn't help, go to Tools -> Rules and make sure you don't have any rules that involve actions of "Set Category Junk" or "Change Status Junk". If you find ANY, delete them or at least change to "None". If you continue having problems, you could have corrupt rules. Write down all of your rules then trash the Rules file. It's located here: ~/Documents/Microsoft User Data/Office X Identities/<Your Identity/Rules Please note after doing so you'll need to re-create all of your rules. -- Mickey Stevens (Microsoft MVP for Office:mac) PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/> The Entourage Help Page: <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
