On 7/2/03 3:18 AM, "Paul Berkowitz" <[EMAIL PROTECTED]> wrote:
> On 6/30/03 1:48 PM, "Jan Martel" <[EMAIL PROTECTED]> wrote: > >> A company whose employees I correspond with on a fairly regular basis >> changed from Outlook to Lotus (I don't know exactly what Lotus that is) >> recently and now when I try to select text in an email someone has sent me >> and reply, I get the entire text of the email in my reply instead of just >> the part I've selected. This is irritating, although of course not horrible. >> I've been dealing with it by doing my excerpting in my reply instead of >> before replying, but I often find myself doing it twice because I'm so used >> to selecting the part to which I want to reply before replying. Does anyone >> have any idea *why* an email created with Lotus would act differently than >> all other emails or whether there's a way around to problem other than what >> I've been doing? > > Although it may be mostly styled text, there must be something in the > message that can't be rendered by Entourage itself and is being passed to > the Internet Explorer HTML engine as for all "complex HTML". It could be a > logo in the signature, or it could be that Lotus includes a table in all > emails even if you don't see one. Complex HTML messages rendered by IE don't > contain just the selection when replying - that is, even when you manage to > select something. Try it with an obvious complex HTML message and you'll > see. Then check the Source of one of these Lotus messages and I bet you'll > see it has a part with HTML tags. One of them will be <TABLE> or else there > will be <a href> tags to URLs. Paul is completely correct. This does not always happen with new messages sent from Lotus to Entourage, but it does happen if the message is a reply sent to you with quoted text. This is because the attribution in Lotus is all encased in a table to ensure it renders correctly. You could ask the sender to send to you in plain text or to reply without quoted text (the attribution, in particular) to avoid this problem. You also could just disable the option to "Display complex HTML in messages" under the "Read" tab of Mail & News Preferences to take care of this, but you'd need to remember to toggle it on and off, otherwise other messages (like e-newsletters) might look strange. -- Mickey Stevens (Microsoft MVP for Office:mac) PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/> Entourage Help Page: <http://www.entourage.mvps.org/toc.html> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
