On 8/10/03 5:00 AM, "Demetrius" <[EMAIL PROTECTED]> wrote: > Before I updated Entourage to the latest version, my IMAP account would > download my messages when "Send & Receive" was clicked and then filter to > appropriate folders. Now my IMAP account does not do this. I have to click > on the IMAP inbox. What settings do I need to adjust? I'm new to IMAP, but > never had this issue before I updated.
Go to Tools/Accounts/Mail/that account/Edit and make sure that "Include this account in my "Send & Receive All" schedule" is checked. If this is a regular IMAP account, not an Exchange account, click the Options tab, and check the box "Download complete messages in Inbox" and "Check for messages in subscribed folders".(Also "Send commands to server simultaneously", although it may not be related to this problem.) (If it's an Exchange account, do click the "Include in Send & Receive All" in the Mail tab in the Mail tab, then "Click here for Advanced receiving options" and check "Automatically synchronize Inbox with the Exchange server and "Check for unread messages in all folders".) Click OK, and go to Tools/Rules/Maill (IMAP). Make sure that your rules which filter to other folders are Enabled. Open them up, one by one, and make sure that the folders to which they move messages are listed correctly - sometimes it can happen that a change in your folder structure (if the account had to be re-created, for example) will change them all to "Inbox" - change them back to the correct folders if so. Make sure there is no rule higher up in the list than the filter rules which has the "Do not apply other rules to messages which meet these criteria". Check Mailing List Manager also if you have any lists to see that the folder is correct. -- Paul Berkowitz -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
