On 9/5/03 11:33 AM, "Neil Glassman" <[EMAIL PROTECTED]> wrote:

> The preference is unchecked. Checked are "Include entire message in reply"
> and "Reply to messages in the format in which they are sent". The "receiving
> mail" info on some accounts is the same as the default account. Could this
> be the reason the preference fails to do it thing?

I have several accounts with the receiving info the same, but the email
address is different. This does not affect the default address.

Open your contact info in the Address Book. Check your default address
there.

It could be a corrupt preference. I'm not exactly sure which preference
stores the account info, but think it's in the Microsoft folder in
Preferences.

~/Library/Preferences/com.microsoft.Entourage.plist

~/Library/Preferences/Microsoft/Entourage Preferences

You could create a new User in System Preferences, log out/in to new test
user. Open Entourage create your accounts, then test. Be sure to select
"leave messages on server" so when you go back to your normal user the mail
will be there to download into your regular identity. Mail you send will
need to be cc to yourself for downloading.

If it works there, then this definitely indicates corruption or problems in
your regular user folder.

-- 
Diane Ross
MVP Entourage (MVPs are volunteers)
Entourage Help Page
<http://www.entourage.mvps.org/>


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