Actually, Ruth Ann was mistaken. She thought the upgrade hadn't work because
she ended up with Entourage 10.1.1, not 10.1.2. But that in fact is the
version of Entourage (an Word) which 10.1.2 updater installs - she had begun
with 10.1.0 before updating. (the only thing updated between the short-lived
10.1.1 updater and the 10.1.2 update which was released about a week later
was the updater itself: 10.1.1 could update only 10.1.0 - otherwise known as
the "first" incarnation of SR-1 - whereas 10.1.2 is a combo updater that can
update all previous versions including the original 10.0.0. This crazy
numbering scheme has caused endless confusion: they should have called all
the apps 10.1.2 even though nothing got changed. I noticed that 10.1.4 and
10.1.5 do this (although the apps probably have changed), so sanity should
now reign and confusion be banished.

Your experience was evidently something very different. Bill. Yes,
Notifications should be off before you attempt an update.

-- 
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: http://www.entourage.mvps.org/toc.html

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.



> From: Bill Cheeseman <[EMAIL PROTECTED]>
> Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
> Date: Wed, 10 Sep 2003 05:11:26 -0400
> To: Entourage-Talk Mail <[EMAIL PROTECTED]>, Ruth Ann McClain
> <[EMAIL PROTECTED]>
> Subject: Re: office update, again
> 
> on 03-09-09 11:11 PM, Ruth Ann McClain at [EMAIL PROTECTED] wrote:
> 
>> I wrote lastly that I have tried installing 10.1.2 today, and it won't
>> "take".  I tried it twice, and restarted after the last time.  I would like
>> to go on and install thru 10.1.5, so would appreciate any advice on what to
>> do next.
> 
> I had the same experience. Then, a couple of months later, it worked. I had
> not reinstalled Office in the meantime. The only things I can think of that
> might have made it work the second time are these, which you might try: (1)
> shut down, then restart; (2) turn off virus watchers; (3) make sure you turn
> off Office Notifications (the notification application is in the Office
> subfolder in the Microsoft Office folder, as I recall; launch it, choose the
> menu item to turn off notifications, then quit); (4) see if you can install
> the updater now.
> 
> --
> 
> Bill Cheeseman - [EMAIL PROTECTED]
> Quechee Software, Quechee, Vermont, USA
> http://www.quecheesoftware.com
> 
> The AppleScript Sourcebook - http://www.AppleScriptSourcebook.com
> Vermont Recipes - http://www.stepwise.com/Articles/VermontRecipes
> 
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