Re: problems with syncing to palm.

[Marsha L. Hillson Gerace]

Title: Re: problems with syncing to palm.

I am having the EXACT same problem, with the same timeframe.  Same software versions, but using Handspring Visor Deluxe, all else exactly the same.  The batteries in my Visor went dead, but when I did a sync to restore, I now have your problem.  I too tried all the same things as you, but nothing.  I can only sync my Address Book, Tasks and Calendar events 8 weeks prior to today and all in the future.  If I try to sync Notes or all Calendar events it quits, same error message as you.  I also suspect a Calendar event causing some problem and it must be something earlier than 8 weeks before today.  Did both rebuilds and nothing.  All was fine prior to the batteries going dead in the Visor, never had a problem.  Perhaps one of the Office updates is the problem, possibly 10.1.4?

                                                                                                         
Marsha L. Hillson Gerace
mailto:[EMAIL PROTECTED]
Entourage 10.1.4 (030702) & MacOS 10.2.6; 768MB RAM


on 09/11/2003 12:53 AM, Allen Freese at [EMAIL PROTECTED] wrote:

> first of all, my current setup is mac os x 10.2.6, entourage 10.1.4, palm
> desktop 4.0 and palm zire 71.
>
> both my wife and i have been able to sync our palms flawlessly for the past
> couple of years using various versions of entourage, and i am still able to
> sync all aspects of entourage, but starting in late august, my wife began to
> have problems syncing. hotsync crashes with "the application conduit manager
> has unexpectedly quit..." error if tasks, notes, and/or calendar are checked
> with any setting of "synchronize" or "entourage overwrites handheld", and
> the palm quits syncing with "the connection between your handheld computer
> and the desktop was lost..." the address book is still able to sync but not
> notes, tasks or calendar. i performed a typical, then an advance rebuild of
> her database, but neither helped. i then performed a hard reset of the palm,
> but did not work either. also, i deleted the entourage cache out of the palm
> user directory, same error.
>
> i suspected some kind of bad calendar item, since that seems to be the
> biggest offender in most troubleshooting cases, so i deleted all events, but
> it still did not work. deleted tasks, no go. then deleted notes, success,
> but at that point i am not syncing anything. i then tried deleting notes by
> itself and no go. then tasks, no go. then calendar, works, but again with
> essentially no data. finally did the same with tasks, no luck.
>
> any suggestions or ideas how to fix this?