On Tuesday, Oct 28, 2003, at 14:05 Europe/Oslo, Lindsley Williams wrote:
I recently applied the Office 10.1.5 update to the Tower and two TiBooks we
have. One went smoothly, no hitches. Two others proved difficult, and one
remains undone.
All systems were under latest Jaguar update. Two "hung up" after firing up
and were difficult to kill off, even Force Quit was balky. Repaired
permissions and ran Disk First Aid. One disk has serious issue and so I
have suspended that effort pending cure of same, which is not something Disk
Utility says it can solve. (Any suggestions about Disk Warrior or Norton
from readers?)
My own experience is that Norton can make things worse. I Use DiskWarrior now, but if it reports that you have files overlapping - occupying the same disk space, (which I have encountered a couple of times), it is extremely important to look at the "Details Report" to find out which files are overlapping, because these could be important files that might, on a rebuild of the Directory, result in the data being being destroyed. Which again is a reminder to all of us of the data World's primo Mantra: "Make back-ups! Back up your data!" I've found that if I add or update programs or create new files regularly, that it is worth the trouble of running DiskWarrior up to 2-3 times weekly, in order to keep things manageable and avoid any trouble. HTH!
PS. It is *Extremely* important to both back-up and clean up house before any major update, and especially to Panther, and I highly recommend, although I am in no way affiliated with TidBits, the eBook how-tos that they are now offering for $5, on the steps to take in upgrading to Panther. There are a lot of problems that can be avoided, if one only follows a few simple precautions such as disabling all log-in items, before upgrading. This last bit is slightly off-topic, but might prevent problems for Entourage users in the upgrade to Panther.
The second one that hung before, hung again. Went back to MS's
instructions, and noted their comment about possibly removing the "Microsoft
ComponentPlugin", which I did. That cured the hanging condition, so now
it's 2 of 3.
Then, since it had been a while since rebuilding those mail databases, did
so (complex selected, not just normal). Again, all worked well. However,
one of the applications was running in a way allowing some messages to
remain at the ISP on the POP account. After rebuilding, the messages
already downloaded were downloaded a second time, likely arising from the
(complex?) compression's changing message Ids in some fashion. Moral is
likely "clean up online messages before (complex?) rebuilding" or something
along those lines. Comments?
Lindsley Williams
Erik Justus Paiewonsky Oslo NORWAY
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