On 10/30/03 8:40 PM, "Jim Robertson" <[EMAIL PROTECTED]> wrote:

> I'm struggling with this myself. Tech Support tells me by phone that the
> uninstall app will allow me to remove just the licensing information so that
> I can re-enter the correct CD key, but whenever I run Office Uninstall, I
> cannot make an option to remove licensing information appear. The microsoft
> knowledge base doesn't address this directly other than advising to
> uninstall and reinstall. Can you help?

Remove Office will get rid of the registration info, but also removes a lot
of other info.

The two files you want are invisible.

Microsoft Office X/Office/Officepid
~/Library/Preferences/Microsoft/Office Settings (10)

[deleting Office Settings (10) preference file may reset some prefs you have
set in Office.]

After deleting these two files you will be prompted to enter your CD Key in
once again.

I haven't tried this but here are the instructions I have for removing the
file using the Terminal:

If the Office folder is in /Applications, simply launch the terminal and
type:

rm /Applications/Microsoft\ Office\ X/Office/OfficePID

   The file should then be deleted. You can type this to check:

cd /Applications/Microsoft\ Office\ X/Office/; ls -la

and OfficePID should not appear in the listing.

Note:  Always use rm commands with caution!!!!
-- 
Diane Ross
Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>


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