1. Do an Advanced Rebuild of your Entourage Database (hold down Option key
at launch).

2. Remove ~/Documents/Palm/Users/[username]/Entourage Data/Entourage Storage

where ~/ is your OS X [username] folder in /Users.

3. Do an Entourage Overwrites Handheld sync for all 4 types as set in
HotSync Manager/HotSync/Conduit Settings/Entourage

-- 
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/toc.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.


> From: "John R. Draxler" <[EMAIL PROTECTED]>
> Reply-To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
> Date: Sun, 08 Feb 2004 12:37:47 -0600
> To: "Entourage:mac Talk" <[EMAIL PROTECTED]>
> Subject: Re: Problem with palm sync date book to entourage
> 
> Hi Norman
> 
> Entourage has the up to date info
> 
> I have tried to just have ent. Overwrite handheld
> Still crashes on the mac
> 
> Everything was working and all of a sudden this is happening
> I had not changed any software
> There must be a bug someplace
> I have deleted all my recurring events in ent.
> Did not help
> At present the palm has a clean date book, no entries at all
> Somehow they got all deleted
> -----------------------------------------------------------
> Thunderbird Ranch    7158 Highway B   Pittsville, WI  54466
> Ph 715-884-6546 (9-5 central )   fax   715-884-6720      [EMAIL PROTECTED]
> http://www.tbirdranch.com   (Subscribe to my free newsletter on my website)
> And now a second website........   http://www.tbirdhelp.com
> 
> Have a terrific day and may God guide your footsteps.
> 
> ============================
>> 
>>> I have a palm zire 71
>>> 
>>> It  has been working fine and now all of a sudden palm sync crashes when it
>>> tries to sync the date book with entourage
>>> 
>>> I have set every setting to "do nothing" except for the entourage conduit
>>> for calendar and no matter what I set that one to do it will crash.
>>> 
>>> Any ideas
>> 
>> Which side has the up-to-date data set; the Zire or Entourage? Whichever,
>> set the conduit to overwrite the outdated set with the up-to-date set.
>> 
>> Also, be 100% postivie that you have all the lateset&greatest pieces of Palm
>> sync infrastructure, Entourage Conduit, etc, etc.
>> 
>> 
> 
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