On 2/21/04 1:33 PM, "Judi Sohn" <[EMAIL PROTECTED]> wrote: > On 2/21/04 4:14 PM, "Jim Warthman" <[EMAIL PROTECTED]> > wrote: > >> Check your Account Settings for the IMAP account, specifically the >> "Advanced" tab. How are your Delete Options set? I have mine set for "Move >> messages to the Deleted Items folder". Perhaps that's why mine is behaving >> differently than yours? > > Hmmm... > > It deletes properly if I use the "Move" button but it doesn't delete if I > drag to the folder I want. > > With Outlook 2003, I can drag and it will delete. Bug?
You should understand that every "Move" - including moving a file on your Mac - is in reality a Copy & Delete Original. Sometimes - perhaps when there's some chance of an error with lost data, such as moving a file to another disk - the Delete Original is omitted and dragging is just a Copy. In Entourage, it's a little trickier again. Deleting a message from an IMAP server requires deleting both the copy in the download cache (what you actually see as your IMAP folder) and the real message on the server itself. When you originally clicked to read the IMAP message, it was downloaded to the cache on your computer, then decoded and opened for you to read. If you delete it to Deleted Items folder, you'll see it move there, but that's only in the Download Cache - it doesn't happen on the server until the next connection (which might be immediate if you're online and have your prefs set to "Send commands to server simultaneously"). (In a way the alternative "Mark IMAP messages for deletion" is more "honest".) And it won't actually get removed from the server until deleted messages are purged, of course. So when you "move" an IMAP message to a local folder, what's actually happening is that you are copying the _local_ message in the _local cache to a different local location in your local folder. Then two different deletions need to occur - the copy in the cache needs to be "deleted" (actually marked for deletion) so the real message up on the server can be deleted at the next pass. I guess that when you click Move button, the first step is done for you (local cache copy "deleted") but when you drag it it isn't. I'm not positive that's by design, but it may well be. I have noticed that dragging more than 1000 selected messages at a time can result sometimes in just some of them getting copied, whereas using the Move button is always 100 percent effective. Maybe the graphic UI part of a drag can get itself out of phase, or something. By not automatically deleting the originals, Entourage lets you go back and retrieve the messages that didn't get copied - if the "move" included automatic deletion of originals you might find that you had ;lost all those missing messages irrevocably. So it may be a safety feature for multiple-messages dragging. -- Paul Berkowitz MVP Entourage Entourage FAQ Page: <http://www.entourage.mvps.org/toc.html> AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/> PLEASE always state which version of Entourage you are using - 2001 or X. It's often impossible to answer your questions otherwise. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
