On 6/5/04 11:02 AM, "Allen Watson" <[EMAIL PROTECTED]> wrote:
> On or near 6/5/04 9:45 AM, Gay Castle at [EMAIL PROTECTED] observed: > >> I changed my email program from Apple's Mail to Microsoft's Entourage. Since >> I did that the subject lines in the table of contents of a newsletter I >> receive are no longer underlined. Thus, I'm unable to click on the blue >> underline and link to the subject area. Nor am I able to go from the subject >> area back to the table of contents. I have discussed this issue with the >> person who sends me the newsletter, and he believes that it is a problem >> with Entourage. Do you know why the blue underlines no longer appear? What >> do I need to do to get them back them back? >> >> Also, I cannot click on some URLs that appear in email messages and link to >> that website. Instead of a hand appearing when I place the mouse on the URL, >> the arrow remains. >> > Is the newsletter something you could post a sample of, so someone can take > a look at it? That might help. If so, you cannot post attachments to this > list, so send a copy directly to me as an attachment. (Start a message to > me, drag the offending message to the new message's attachment area.) FYI: The problem Gay is having with cursor display suggests that she is in OS 9.x, Entourage 2001. This is a known bug for which there is no permanent cure. The usual workaround is to move the cursor to the far right or left of the screen. That will usually force the cursor to assume the correct display. In all cases except one, the display does not affect the functioning of the cursor. IOW, even if it looks like a beach ball, it will still function like an arrow. The one exception is the hand. In order to be able to click on a link and have it work, you must force the cursor to assume the hand display. Sometimes moving the cursor to right or left doesn't work. In that case, clicking on the desktop and then back to Entourage may work. Quitting and relaunching Entourage may help as well. I don't see the "hand problem" often but when it does show up, it's the hardest one to cure for some reason. Hope this helps. Beth -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
