Thus spake henryn <[EMAIL PROTECTED]>, circa 6/7/2004 7:23 PM:
> I _think_ Entourage ought to have an easy, intuitive and fully-functional
> method of dealing with multiple addresses for one person.
I agree, but there isn't. You can have two addresses for someone, and
Entourage won't even recognize the second address in a rule like "If
<sender> is in group <Friends>." That rule only seems to match the FIRST
address in a contact, which means several of my friends have 3-4 cards in my
address book as opposed to having one card with 3-4 addresses.
> Mary herself is elusive, and also technology-disinclined, so it is really
> difficult for me to ask her to verify receipt of what I've sent.
> Unfortunately.
There are ways of getting "Return Receipts," but they are not reliable. For
instance, somewhere in the list archives is a discussion of getting the
appropriate headers added to your messages to request a receipt
notification, and a way to get Entourage to send a notification if
requested. But not all email programs will process these. If you have
control over Mary's Entourage ruleset, you can add this feature, but you
would have to count on her no changing computers or programs, turning the
rule off, etc.
There is also a service (whose name I have forgotten, alas) that you can use
to send a message that will report back to you when the message is opened. I
have never used this service, but I suspect it works by embedding a unique
image in the message and then notifying you when that image is accessed from
their server. This might work for you if you can ensure that Mary's email is
set to display complex HTML, allow network access, etc. And if she opens the
message while offline, the image won't be retrieved, and you won't be
notified (assuming that's how it works).
If you want to give it a try, let me know and I'll find the company for you.
> Making a group certainly ought to work, but my first impression is it may
> introduce other problems. [...] (I assume middle names are sufficient to
> disambiguate different entries.)
Actually, cards are distinguished by some internal ID number or something. I
have several cards with the same first and last name and no difference
between them but the email address.
What I would do is create two contacts and put them in the group. One would
be the "Master" contact with all her information, and the other would be a
"dummy" that *only* has her second email address. No need to duplicate the
other info and have to change (say) a cell phone number in more than one
place.
> Now it is looking like the problem is/was/may be the fact that the
> 'domain1' address is no longer valid. Mary is still difficult to reach
> by any means, so I can't be sure.
Sigh. What can you do? Call her boss and ask for proof of employment? Or
write the county and ask for a death certificate?? :->
peter
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