I apologize if this is a duplicate.  It doesn't seem to have been delivered the first 
time.

I'm using Mac OS X 10.3.4 and Office 2004 / Entourage 2004.   I have a problem with 
Entourage wanting to use a dial-up connection even when I'm connected through my LAN 
at work. 

At work my PowerBook is connected to the our company mail server and the Internet 
through the office LAN. Occasionally at the work I also use a modem dial-up to access 
my AOL account. I do this because my company blocks access to AOL (and all other ISPs) 
through our network. As such, a dial-up, or webmail, is the only way I can check my 
AOL e-mail while I'm at work. In the past, in addition to "Built-In Ethernet" and 
"AirPort", I have included "Internal Modem" last in priority order in the Network 
Preferences for that location to ensure that AOL can find and use the modem when 
necessary. 

I have found that since installing Office 2004 / Entourage 2004 that if I do a dial-up 
to AOL and then disconnnect from AOL, Entourage will continually try to use a dial-up 
connection. It is always unsuccessful since I do not have the modem configured to dial 
an ISP. This happens even though every other Internet application (browsers, etc.) 
flawlessly connnect to the Internet over the LAN (no attempt to dialup). That 
configuration is "tainted" from then on, in that nothing I do in Network Preferences 
appears to correct the problem, short of deleting the "Modem" option in the list. 

With Entourage v.X. I connected to AOL via modem many times daily using the same OS X 
Location configuration with no problem. Even while connected via modem to AOL my LAN 
connnection with Entourage worked just fine. The location I used had "Built-In 
Ethernet", "Airport" and "Internal Modem" in that order. I also set the network 
location to "Automatic." With that configuration I was able to go from office to home 
(AirPort Network/Cable Modem) to hotel and never have to adjust a network setting.

A work-around seems to be to create a location that does not have a modem option, 
select that location and deselect the "Automatic" location feature. Doing so requires 
that I manually change locations every time I want to do an AOL dial-up and, when 
finished with AOL, switch back to the "Automatic" location or a location that does not 
include a modem option in order to reestablish my Entourage/LAN connection.

 While I understand (and agree with many) the most common suggestions for ditching 
AOL, AOL doesn't seem to be the root of this problem. AOL dial-up worked fine with 
Entourage v.X, and every other Internet application works fine now. Something in 
Entourage 2004 appears to be causing this.

Any help would be greatly appreciated. 

Ed O'Neal
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