On 6/15/04 6:29 AM, Richard Shane deftly typed out: >> Explanation: dialup-4.228.144.10.dial1.denver1.level3.net [4.228.114.10] is >> currently not permitted to relay through this server. Perhaps you have not >> logged into pop-imap server in the last 30 minutes or do not have SMTP >> Authentication turned on in your email. >> >> Error: 5550 > > Even when that error message occurs, if I send a test email to myself, it goes > through. I go right back to send to the other person and I get the error > message again. If I change my "from" back to [EMAIL PROTECTED] and send to > that other person it works. > > Regarding the above error message, it's true I do not have SMTP Auth turned > on. When I turn it on, I then get a another error message that my I then get > an error message that my account ID or password is incorrect. I then put in > what I'm quite sure is my account ID and password, and I still get that second > error message.
The error message indicates that the SMTP server requires the use of either POP/IMAP-before-SMTP or SMTP Auth to authenticate message relaying. The simplest fix for the sending problems you are experiencing is to check the mail for that account. When checking your mail, the IP address of your computer will be recorded as being an authenticated user and will be allowed to send mail for 30 minutes (per the error message above). The better way to fix this is to use SMTP Auth when communicating with that SMTP server. Generally the username/password combo for SMTP Auth will be the same as for the POP/IMAP account (you haven't identified if you check this account via POP or IMAP). In that case you can just use the "Use same settings as receiving server" advanced account setting. If that is not the case, you'll need to verify the SMTP Auth info with your ISP. Perhaps the POP/IMAP account is lenient and will accept "drshane" as the username, whereas the SMTP server will only accept "[EMAIL PROTECTED]" as the username. In the case where the full email address is required as a username for authentication, sometimes replacing the "@" with a "%" will get the email client to send the correct info to the server. -Remo Del Bello -- "All miseries derive from not being able to sit quietly in a room alone." - Pascal -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
