On 6/15/04 5:21 PM, "Paul Berkowitz" <[EMAIL PROTECTED]> wrote:

> The "Online Access" feature is a poor man's IMAP - a VERY poor man's IMAP.
> Entourage 2001 did indeed inherit it from OE 5, and it hasn't been touched
> since. Instead, they've made greater and greater improvements to IMAP
> support, which is now excellent in Entourage 2004.
> 
> I can't imagine they're going to want to spend any resources on fixing an
> old make-do thing like POP Online Access. If the bugs were serious, they'd
> probably sooner just get rid of it. I found it very useful myself before I
> had IMAP and still have it rigged up for my one POP account (this one).
> But I wouldn't use it as my main access to my POP account - POP is not
> designed to work that way.

I understand that the Entourage/OE "Online Access" feature for POP accounts
provides only a limited equivalence to some of the functionality found in
IMAP.  But if MS is going to ship Entourage with this feature, I think it is
fair for users to expect that the feature will not have serious bugs.  Yes,
I know that the disappearing messages are still on the server.  But if
messages unexpectedly disappear from view, or if the wrong text is displayed
in a window, or if the cache and/or DB gets out of synch with the server -
these are not cosmetic issues, these are behaviors that most people would
classify as a "serious bug."  This is a bug that could cause me to miss an
important communication.

I have two IMAP accounts.  But most of my email still comes through my
Earthlink (formerly Mindspring) POP account.  I want to change this, but
that's another story.  I use email on 3 Macs: one at work, one at home, and
a PowerBook when I travel.  Initially, I had Entourage configured to
download my POP account messages, storing them in the local databases on all
three Macs.  I had to periodically sort through the stored messages for each
Mac, figuring out which were duplicates, which to save, etc.

So I decided to download and store my POP messages on only one Mac.  I set
up all three of them to allow online access, to leave messages on the
server, and to delete messages only when they were deleted from that Mac.
But only one Mac (my G4 at home) was set to download, with a manually
triggered "Check mail" schedule.  On the other two Macs, I read POP messages
by clicking the icon for the POP server in the folder list, and then
double-clicking items in the message list.  When this works, it works well.
I only have to clean up the DB on the G4 at home.  In Entourage X, I did not
see any problems.  But after upgrading to Entourage 2004, I started to see
messages disappearing or popping up in the wrong windows, and the -16999
errors.   

> I'd recommend leaving messages on the server if need be, but nevertheless
> downloading to local folders...

I'll try experimenting with this and the other suggestions that you offered.
I still think, however, that there is a bug in the online access feature.

> One other possibility: your ISP may well have anti-virus and maybe anti-spam
> utilities too. I'm not sure how they work, but perhaps your ISP is whisking
> away "bad" messages, and because you're looking at the serer you can see it
> happening. Then they really would disappear.

No, the messages that I have seen to "disappear" were not spams.  One of
them was a message that Alan Watson posted to this list.

-- 
Julian Vrieslander <[EMAIL PROTECTED]>


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