Yes I believe it is fixed but allow me about 30 minutes to get back to
you with a confirmation.

Did you get to fix the problem by doing the steps that I had suggested?
Please let me know.
Thanks,

Carlington Spence
Microsoft Office for Mac Support Professional
Microsoft PSS :: Webhelp Montreal
mailto:[EMAIL PROTECTED]

-----Original Message-----
From: Bryan Harris [mailto:[EMAIL PROTECTED] 
Sent: June 24, 2004 2:03 AM
To: Entourage:mac Talk
Subject: Re: Entourage X 2001 unexpectedly quits



Supposedly Office 2004 fixes this...  I thought I heard at one point
that an
update would be released to fix this for vX, can anyone shed any light
on
this?

- B


> You might need to disable your junk mail filter if it is enabled and
do
> a send and receive.
> The after that you need to re enable your junk mail filter and then do
> another send and receive and if that fix the issue then your good to
go.
> 
> Also verify if there is anything in your outbox and if there is you
> might want to delete it and then test the issue.
> I think it's a junk mail problem
> 
> Thanks,
> 
> Carlington Spence
> Microsoft Office for Mac Support Professional
> Microsoft PSS :: Webhelp Montreal
> mailto:[EMAIL PROTECTED]
> 
> -----Original Message-----
> From: Valencia Nelson [mailto:[EMAIL PROTECTED]
> Sent: June 23, 2004 2:02 PM
> To: Entourage:mac Talk
> Subject: RE: Entourage X 2001 unexpectedly quits
> 
>> At what point does it quit?
>> Is when you are launching the application or is it when you do a send
>> and receive?
> 
> The application launches with no problem.
> In fact I had the program in use for several hours  today with no
> problem.
> 
> When I go to do an action such as send, receive or  read mail the
> program shuts down.
> Then I get a dialogue box asking if I want to send a report.
> 

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