I'm not clear on what you may have already tried. Have you rebuilt the database? Because these problems you describe sure sound to me like database corruption.
Remember that you can do a rebuild and, if it somehow fails or makes things worse, the original, unrebuilt database is still available; you can revert simply by deleting the rebuilt one and renaming the original (which had the date appended to its name by the rebuild process). On or near 6/25/04 3:41 AM, Walt Hopkins at [EMAIL PROTECTED] observed: > Hello, > > Diane, thanks for all the work on the website. I have found some answers > there. > > What I'm now struggling with does not appear to be there. > > If you have a long memory you may remember that I am working to get my > database simplified and categorised before archiving it. My assistant has > been working on this for 18 months now and we are approaching the final > stages. > > I am running Ev X 10.1.4 on a PowerBook G4 running 10.3.4. My assistant is > running Ev X 10.1.4 on an iBook G3 running 10.2.8. > > We have moved the database back and forth several times while she adds more > categories and photos. Then I take it back and she moves Mbox files in and > out to synch things. > > This has worked well until the latest transfer. Suddenly the database on her > machine is running into problems, but not consistently. > > Three specific contacts trigger a crash with the message Mail Error (which I > can't find on the website's error list). > > Other times it does not crash but the following things happen: > > --preview pane doesn�t show message but message can be viewed by > double-clicking > > --if preview pane IS still working, message sticks (showing previous message > in preview pane rather than the next one on the list as you move) > > --categories on a contact which can be opened cannot be changed > > --messages cannot be moved from folder to folder (or deleted) > > > All these things go away eventually (after an hour or a day of waiting) but > then if any of these three contacts are tried again, the whole thing blows > up again. > > Any ideas? > > Thanks!! > > Walt > -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
