Howdy,

  I have just discovered that Office '04 is entirely not guilty with regards
to my iChat problem.

  There appears to be something about my company network that prevents iChat
from launching.  It doesn't prevent iChat from WORKING -- only from
launching. I can pull the network cable out, launch iChat, and plug it back
in and everything works fine.

  The problem only affects my PowerBook when connected via wired (WiFi is
fine).  It only affects Panther machines (Jaguar works fine).  It affects
machines that do not have Office '04 installed at all.

  I nearly always have iChat running, and my machine's uptimes run in the
weeks, so I had probably never tried to launch iChat at work -- it was
always running already.  The install of Office was probably the first reboot
for several weeks.  It so happens that my installer disks are at home.  When
I first installed Office (at home), I didn't launch iChat.  I went to work
and when I realized it wasn't running and tried to start it, it wouldn't
launch.

  When I then went home to re-run the Office installer, I was on my home
network and the problem didn't appear, leading me to think that the
installation fixed the problem.  My steps listed below (fail to launch
iChat, install MSN, launch iChat) were from memory, and apparently
inaccurate.  I'm sure if I had tried to launch it at home it would have
worked.

  I have not yet figured out what the issue is, but it looks as if it's
definitely not Office.  Please accept my apologies for any confusion caused.
Much appreciation for those of you who responded and offered help.

Best,
--Mike




> Perhaps so!  I was going to revert the fonts folder from backup as a last
> step before reverting the entire library, but in the end the MSN Messenger
> thing fixed it.  I wonder why that would have cleared things up, unless it
> also required Helvetica and happened to copy it over again.
> 
> 
> 
> 
>> On 7/2/04 10:41 AM, "Michael J. Kobb" <[EMAIL PROTECTED]> wrote:
>> 
>>> Interesting comments from the folks who had this work without MSN messenger.
>>> Maybe it's just the particular combination of stuff I chose?  I tried
>>> everything I could think of to solve this problem, and my next step was
>>> literally to restore the pre-Office-2004 system from backup when I decided
>>> to try the MSN install.
>>> 
>>> I double-clicked iChat.  No work.
>>> Install MSN Messenger.
>>> Double-click iChat.  Works fine.
>> 
>> iChat and Address Book depend on the Helvetica font being available so maybe
>> that was what caused your issue?
>> 
>> This reminds me to make a request for the MS people here - can you please
>> make the font installation in Office 2004 optional (as I believe it was in
>> previous versions)? Especially in a graphic design environment it's
>> unhelpful to have 70+ new fonts dumped into the library.
>> 
>> Cheers,
>> Lars
>> 
>> 
> 

-- 
"Censorship, like charity, should begin at home; but unlike charity, it
should end there."
  -- Clare Booth Luce, American playwright and diplomat


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