Hi Michael,
Michael Emfinger wrote:
I’m tester responding to your post on Erage Talk. Check the SSL setting for the SMTP server for this account and make sure it is checked.
Thanks for the response. SSL was/is checked, and all the settings were correct for our setup: STARTTLS and AUTH required to relay, same auth settings as receiving. LOGIN and PLAIN are advertised within the TLS connection to the client for AUTH options, both in the "AUTH=" and "AUTH " way to get around certain email clients. I've verified this via manual openssl TLS connections.
Anyway, I forget which version my customer uses, I think "X". The problem seems to be that Entourage doesn't know what to do with servers that require STARTTLS before advertising AUTH options, which is how ours works. It looks to me like Entourage looks for AUTH before establishing the TLS connection, and since we dont sent passwords over the wire unencrypted, that doesn't jive.
To fix the problem I opened up port 465 (smtps) which is a TLS-wrapped connection method, rather than STARTTLS inside normal SMTP, so the same AUTH options listed above are presented right away, as far as the client is concerned. I didn't try using 587 (submission), but the port doesn't really matter it's how the TLS is done, I think. It looks like it's working now, with the wrapped connection, though.
Thanks again, Josh Endries -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
