On 8/9/04 10:49 AM, "Bill White" <[EMAIL PROTECTED]> wrote:
> A co-worker is unable to open Entourage X, or perform either a typical or > advanced rebuild. I've been trying every suggestion I've found without luck: > > - trashed all related preferences > - created a new identity and dropped in damaged database/cache > - installed Entourage 2004 and tried importing from the X version > - tried EntourAid and Emailchemy > - ran DiskWarrior > > The error still persists, and the last "Old Database" he has is from April. > Is there anything else left to try, any new possible solutions? It doesn't > seem like anyone has a dependable solution (or perhaps "dependable" depends > of the severity of the damage?). > > Any ideas would be greatly appreciated. Thanks! Sounds like a dead database. I suggest you have your friend set up a Task to remind them to do a backup on a regular basis. Entourage 2004 has the option to Export data and makes a small file that's easy to store for backups. One last thought...have you ever tried to import into another mail application? -- Diane Ross Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
