On 9/15/04 8:13 AM, "Neil Glassman" <[EMAIL PROTECTED]> wrote:
>>> On or near 9/13/04 4:21 AM, Neil Glassman at [EMAIL PROTECTED] observed:
>>>
>>> Have been using Entourage 2004 for about a week. This morning, I am unable
>>> to print Notes, Addresses, or Tasks. Notes and Address print jobs sometimes
>>> return the message indicating error -30876. Printing Tasks provides the
>>> spinning beachball of death. Funny - e-mail messages and Calendar Events
>>> print fine.
>>>
>>> I suspect I could try to rebuild the database. But I am hoping there are
>>> other troubleshooting tips I can try first as I hate to lose all my links.
>
>> On 9/13/04 3:03 PM, "Allen Watson" <[EMAIL PROTECTED]> wrote:
>>
>> You could try the rebuild and, if it does NOT solve your print problem,
>> revert to the pre-rebuild database. The rebuild process preserves the
>> original database by renaming it. You can always delete the rebuilt on and
>> change the renamed one back to "Database".
>
> Thanks for the tip. Unfortunately did not help. Problem exists on other
> identities, too. Odd that some things print and other do not.
It sounds like you might have a corrupt printing form. Delete this folder:
/Users/<Your User>/Documents/Microsoft User Data/Printing Forms/
It will be recreated next time you print something, most likely eliminating
the corruption that did not allow you to print earlier.
--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/>
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