--
Steve Randa
President / Creative Director
Jajo Studio, Inc.
316.267.6700 ext. 22
316.259.4801 (mobile)
http://www.jajostudio.com
On Oct 11, 2004, at 12:55 PM, Diane Ross wrote:
On 10/11/04 8:41 AM, "Steve Randa" <[EMAIL PROTECTED]> wrote:
I've been experiencing an annoying problem. When I quit from Entourage
my accounts just disappear. I don't lose my messages since they're kept
on the server but I have lost my addresses since I didn't back them up
unfortunately. Is there a file that can go corrupt or should I
reinstall?
Generally, when Entourage opens in a new blank Identity, it's because the
user has moved their Microsoft User Data folder and Entourage can't find the
Identity so it creates a new one. This page shows the correct location of
your database.
<http://www.entourage.mvps.org/path/ent_db.html>
You need to give us more info before we can help.
* What version of Entourage are you using?
* Are just your accounts disappearing or are you getting a new blank
Identity?
If you decide to reinstall, use Remove "Office"
<http://www.entourage.mvps.org/glossary/remove_office.html>. This will
remove all your preferences in ~/Library but not your mail.>
--
Diane Ross
Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
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