On 9/27/04 3:12 AM, "Richard Machado" <[EMAIL PROTECTED]> wrote:
> On 9/26/04 6:26 PM, "Diane Ross" <[EMAIL PROTECTED]> wrote: > >> The "invisible" news folder could be hiding in one of your folders. Have you >> checked all your subfolders? >> > This helped. I did find the invisible folder in another subfolder. > Sheepishly, it was in the deleted items folder. I had no idea that folders > went here to die as well. Luckily, they are not deleted with a schedule. You have to select them to delete. Glad you found the folder. > > Now that I have deleted it from the deleted items folder, I am still having > malfunctions on the rules - only different. Now it is telling me that my > clients/prospects rule messages are going to the inbox, because the clients > folder cannot be found. If the folder designated in the rule is not found, Entourage defaults to the Inbox. > > I deleted the old rule (clients/prospects), deleted the folder, created a > new rule (clients) and new folder. Still not working. Here is the rule > criteria: > > Rule name: Clients > > If any criteria are met: > Any to recipient = [EMAIL PROTECTED] > Move message to: clients > Set category to: none > Couple of thoughts on this... 1. try making a MLM rule for this and see what happens. If all your mail to this address goes to one folder, the MLM might be a better way to go. This would also allow you to assign a rule to those messages. For example "if subject contains urgent" change category to "urgent". 2. Use "Any recipient" instead of "any to recipient" > Here are the exact error messages: > > Error: > The mailing list rule "Clients/prospects" could not be successfully > executed. > > Explanation: > The message could not be filed because the destination folder cannot be > found. Is your new folder named exactly the same as the old one? > > Note that the error message refers to the rule "clients/prospects". That is > the old rule, which was deleted. The new rule is just "clients", yet it is > not functioning, as everything is now going to the inbox. Name of rule is not a factor. > > It appears that the deleted rule is acting on the messages and dumping them > in the inbox before the new rule has an opportunity to act. > > I have moved the new rule up to the top of the list so it acts first, but > apparently that is not enough. > >> What you need is a list of your folders for easy viewing of your subfolders. >> Download this script. You'll need to Rebuld your list then type in "news" It >> will show all your folders and highlight News. You see it listed like this >> News: xxxfolder:xxxfolder >> >> Open Folder 1.0� >> >> Type in first few characters of a folder name and this script highlights >> first match in a list, then opens the one you select. Fast! >> >> http://files.macscripter.net/scriptbuilders/Entourage/Open_Folder.sit > > Since I was able to locate the folder in question, am assuming I won't need > this now? It's not necessary now. >> >>> I'm thinking the best solution is to kill the offending folder - if I can >>> find it - then clean up my rules. The one thing that may be an issue is >>> that I have added redundant rules in my efforts to troubleshoot. In other >>> words, sorting my "any to" = [EMAIL PROTECTED] was added as a rule more >>> than once within a rule, since I was trying to see if the original filter >>> may have been disabled within that rule. Hope that's clear as mud... >> >> One more thought on your problems. Do you use the Mailing List Manager. It's >> a simplified way to use rules and it runs BEFORE rules. You can select to >> allow rules to run on these messages if desired. What I'm thinking is if you >> use the MLM, it might allow you to use fewer rules and manage your mail more >> efficiently. > > Yes, I do use MLM for all my list servs. I thought that was what it was > for, not simple rules. Are you saying I should use this for simple rules > for "any to" instead? It's main purpose is for mailing lists. Many people don't know about it and it really helps simply rules. -- Diane -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
