First of all, it could be your proxy server that's blocking Entourage 2004 from getting to your email on the Exchange server. Make sure that Entourage can bypass the proxy server by putting it's IP address in the box titled "Bypass proxy settings for these Hosts & Domains" in the "Proxies" panel of network settings. You might have to get the IP address for the proxy server from your IT department. Just to be safe, I put both the IP address in that field, but also the DNS name for our exchange server. It is working great now, so I'm not messing with it by taking out the DNS name. :-P
It took me more than a month to figure out that the proxy server was the problem. You can check it by turning off all your proxy settings in the network panel. When you do, Entourage 2004 should be able to get to the Exchange Server. But you won't be able to go out on the Internet. So that won't fix the problem. For some reason, good or bad I don't know, Microsoft took the proxy settings out of Entourage's preferences with version 2004 and has the program rely on your computer's proxy settings, specified in your network panel. They don't tell you that you need to bypass the proxy settings. Probably in part because most places don't want users to have administrative privileges. Luckily for me, I know more about Macs than anyone in IT, so I'm the informal Mac guru and support person for the whole company. Second of all, you cannot use Entourage v. X and Office 2004 at the same time and have full functionality. That's because each version of office uses a different Database daemon. It will completely screw up your calendar and other Office Notifications. I ended up with 593 copies of an event in my calendar after running Entourage v X and Office 2004 at the same time. There are lots of other errors as well, including not being able to use the project center. Lots of other problems too. Not to mention once you've fired up Entourage 2004 and v X on the same machine, your startup items end up with launching both 2004 and v X database daemons. And they don't' like to both be running at the same time at all. on 9/29/04 3:07 PM, [EMAIL PROTECTED] at [EMAIL PROTECTED] wrote: > Hi there > I am experiencing some troubles at the office with Ent2004 and our Exchange > server leaving some messages unread in the mailbox and accessible with the > webmail (browser) but not seen in Ent. > > I am now thinking of using Ent v:X with the rest of the other Office Apps. > The god thing for us is they finally came back to the Italian language. > > Is there any drawback doing such a thing? (different daemon, etc.) > > Many thanks to all > Ciao > Carlo > > -- > To unsubscribe: > <mailto:[EMAIL PROTECTED]> > archives: > <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> > old-archive: > <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> > Eric Welch Carlsbad, CA http://www.jphotog.com Contrary to many peoples' beliefs, a rangefinder camera (of whatever vintage), is not the invisibility ring from The Hobbit. - Dante Stella -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
