On 1/21/05 2:33 PM, "Laurent Daudelin" <[EMAIL PROTECTED]> wrote:
> On 21/01/05 17:10, "Art Russell" <[EMAIL PROTECTED]> wrote: > >> Since updating to Entourage 2004 from EntourageX my wife has not been able >> to send messages to several of her groups. >> >> In writing long messages, my wife composes them in TextEdit and then copies >> and pastes them into a blank message in Entourage 2004. Upon sending, an >> error message is displayed: "This message must be sent as Unicode. Some mail >> programs cannot display Unicode correctly. Do you want to send the message >> anyway?" She selects "Send" and the sending process continues. >> >> Upon sending, a second error message is displayed: "Error Description" >> "Error" <>: missing or malformed local part "Explanation" "Mail could not be >> sent.""Account Name: XXX" "Error -17099" >> >> The message is addressed to a group address consisting of several other >> group addresses (all in the Entourage address book). Could there be a >> problem with nested group addresses in Entourage 2004 or other >> considerations I should investigate? >> >> Are there any suggestions about how to resolve the problems? > > Why can't she compose them in Entourage? I think that TextEdit is writing > the text as Unicode characters in the clipboard and Entourage 2004 doesn't > seem to handle this very well. > > If she wants to continue using TextEdit, she could try to use "Paste Special > -> Text Only" to see if that fixes the problem... Entourage has no problem at all with Unicode. The problem is with the line endings. TextEdit uses Unix line-feeds, which are not seen as line endings by Entourage which uses traditional Mac carriage returns. Somewhere that incompatibility might be messing up the Source code of the message. But I suspect that one thing has nothing to do with the other. The message would go out as Unicode, that's all. The problem is probably with the groups. One or more group member has probably been entered with an invalid email address. Chances are there may be a pasted line-feed character in there somewhere too. As a test, ask your wife to compose a short email message _in Entourage_ and send it out to one of the groups where she gets that send error. I'd bet you she still gets the same error. -- Paul Berkowitz MVP MacOffice Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html> AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/> PLEASE always state which version of Microsoft Office you are using - **2004**, X or 2001. It's often impossible to answer your questions otherwise. -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
