Try rebuilding the database.
In Entourage X, first go to Entourage -> Turn Off Office Notifications.
Now, quit Entourage, and then restart Entourage holding down the Option key.
When the Rebuild dialog box comes up, choose to do a Typical Rebuild. If
that does not fix the problem, repeat the procedure, instead opting to do
the Advanced Rebuild.
Then you should be able to delete the message. If not, turn off the Preview
Pane (View > Preview Pane) and try again.
On 4/5/05 2:12 PM, "Barbara Hodge" <[EMAIL PROTECTED]> wrote:
> Hello,
>
> I am on G5 powermac, OS 10.3.8 and Office X, 10.1.6
>
> I have, in my 'deleted' folder, and as of today also in my 'inbox' a greyed
> out line (invisible text) which must be a corrupted email. I used to get
> 'error 4363' messages relating to the grey line in 'deteted'. Today, I just
> get 'Mail error' messages ("the action cannot be completed. Mail error.).
>
> I cannot delete, either conventionally, nor apple-delete. Sometimes, the
> greyed out mass will suddenly spread to ca 10 emails - when I quit and
> relaunch it is back to just the one line.
>
> I seem to remember this in old Outlook, too.
>
> What shall I do?
>
> Barbara
--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/>
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