> Thanks for the information on this unfortunately the Entourage users are > complaining that they cannot send e-mail out while it is syncing and the > syncronizing never seems to stop. In Outlook 2001 it did not do this > and they want to be able to use it the same way.
Did you follow up on any of the ideas I outlined with individual users? (My tips were based on supporting a few thousand Mac users with Entourage and Exchange accounts.) If you didn't, I'd look into them. We've even documented this for our site: <http://www.rit.edu/~wwwits/services/desktop_support/mac/entourageneverendin gevents.html> Are all of your users reporting this problem, or just some? My guess is that only a small number of them are actually seeing this problem (that has been the case of us so far), and if you look at the kind of data they have in their Exchange mailboxes, you'll be able to clear this up. If the exact tips I outlined don't work (i.e. looking for infinitely-repeating meetings), troubleshooting the problem yourself and posting about your experience can add to our collective knowledge. Are your front end servers scaled to support the amount of HTTP/WebDAV traffic that your clients are now generating? If you're using WebDAV with SSL, even more server horsepower is likely to be needed. You might consider each Entourage/Exchange user is essentially acting like a voracious Web browser, and think of scaling the servers in those terms. Outlook 2001 was a very different Exchange client. -- Jeremy Reichman Information and Technology Services Rochester Institute of Technology -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
