I have frequently experienced this - though quitting E'rage and relaunching
sometimes fixes it. Seems to be a time lag thing with me as within 30 mins
all is usually well. I always presumed it was an error on my provider's
side...

Barbara



> From: Kenneth Taylor <[EMAIL PROTECTED]>
> Reply-To: "Entourage:mac Talk" <[email protected]>
> Date: Mon, 17 Oct 2005 21:16:54 +0100
> To: <[email protected]>
> Conversation: Password not staying in Entourage
> Subject: Password not staying in Entourage
> 
> Hello Colleagues,
> 
> I posted this earlier.
> 
> I am using Mac OS 10.4 and Entourage 11.2.0. All was going well but suddenly
> the Exchange account I use constantly drops my password. The report is:
> 
> "Mail could not be received at this time. The server for account XXXXX
> returned the error "Logon Failure: unknown user
> name or bad password." Your username/password or security settings may be
> incorrect.  Would you like to try re-entering your password?"
> 
> When I enter the same password again it works once then then same message is
> displayed. This has not happened before and is obviously not a good way to
> use Exchange!
> 
> I have verified the database and tried the following:
> 
> - Open 'keychain access' and delete the entry for that account from your
> keychain. Next time you recreate it it should stick - but it does not.
> 
> - Open Key Chain Access, and from the application menu, select 'keychain
> first aid' - Tried this but it makes no difference.
> 
> - Inbox, Deleted Items, Sent Items needs to be 300-400 emails combined.
> Tried this but it makes no difference.
> 
> - Try turning off the send/receive schedules as that causes indexing above
> and beyond the minute check when using exchange. Tried this but it makes no
> difference.
> 
> - After deleting the keychain entry, make sure to re-enter your password in
> the Account Settings window, not in the password prompt that comes up when
> Entourage tries to check your account. Tried this but it makes no
> difference.
> 
> None of the above helps. Any other suggestions?
> ----------------------------------------------------------
> Kenneth Taylor
> Email: <mailto:[EMAIL PROTECTED]> Web: <http://www.kentaylor.co.uk>
> 
> 
> 
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