On 12/1/06 13:31, "William Gallagher" <[EMAIL PROTECTED]> wrote:
> I¹m using Entourage version 11.2.1 with Mac OS 10.4.3 > > When composing a mail message, if I try to change the font, the program > crashes immediately upon my clicking on the font list. I then get a ³error > report² message and am asked if I want to report the problem to Microsoft. > > Microsoft Error Reporting log version: 1.0 > > Error Signature: > Exception: EXC_BAD_ACCESS > Date/Time: 2006-01-12 10:27:32 -0300 > Application Name: Microsoft Entourage > Application Version: 11.2.1.051004 > Module Name: libSystem.B.dylib > Module Version: unknown > Module Offset: 0x000037b0 > Extra app info: Reg=Spanish Loc=0x0c0a > > Who knows what happens when the error is sent to Microsoft? I have never had > a reply from them on any occasion. > > What can I do? > Thanks for any suggestions. You never will get a reply, because MS do not know who or where the report came from. The reports are used to collate the frequency with which different types of crash occur so they can efficiently target resources at those problems which affect most users. They also allow the developers to discover new flaws in the programme. However, they are completely free from identifiable personal data. -- Barry Wainwright Microsoft MVP (see http://mvp.support.microsoft.com for details) Check out the Entourage User's WebLog for hints, tips and troubleshooting <http://homepage.mac.com/barryw/weblog/weblog.html> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
