(changing the subject) Fact: to institutions that use MS backends (and we're ALL MS up this house, even using Dfs *yuck*), Entourage's exchange integration gets Macs to a better place than anything else on the market.
Fact: but not as good as good as Outlook 2003 for Windows Fact: When Entourage SP 2 was released I was a happy little support monkey. Finally we could ditch Outlook 2001 and that rash called Classic. Fact: Entourage doesn't work with live data. It synchs between a local database and Exchange. Fact: That local database can get kinda big. Fact: Entourage doesn't require you to actually log in to your account to read the already cached email. If someone makes their workstation auto log in, sensitive data could be compromised. Is there anything in dispute here? (you'll have to trust me on the monkey thing) Oh, by the way, I'm using Entourage for all of this. On 3/15/06 1:43 PM, "Jud Spencer" <[EMAIL PROTECTED]> wrote: > Joseph, you really have to trust me here that your request to run with > un-cached data is in the minority. When I was in MacBU we had (they > still do) a customer council that would tell us what the biggest needs > were from a whole bunch of different angles. The last couple of years, > most of the focus has been on enterprise and Exchange customers. The > desire to have un-cached data was one of the items that was brought up, > just not very often. > > Entourage was never designed to be an offline client. It really isn't > that big of a stretch to make it one. If the need were big enough, they > could add the ability to empty the cash on quit. If the disk size issue > is that big of a deal to you, you could empty the cache manually before > quitting. I'll guarantee you that you'll soon be frustrated at how long > it takes to sync items after that. > > Swenson, Joseph wrote: >> Who said anything about shafting? Why can't it be added on? >> Like I said, Entourage is great for home and small business. I use it at >> home. But conversely why should enterprise be happy with getting the shaft? >> That's what you and Jud have been doing, trying to tell customers to suck it >> up and be happy with second best. >> >> I'm a Mac user. I'm never happy with second best. >> >> >>> You'll have to decide if you'd rather just use a PC, if Outlook means that >>> much to you. >>> >> >> Oh yeah. Real mature. Let me just go tell all the Mac users I support to >> switch to PCs. I'm sure that'll go over real well. >> >> But you are right about this: the problem lies not with the Entourage >> people. It lies with the Outlook people. Entourage wasn't built for >> enterprise. It just wasn't. But it seems like there's people within MS who >> are doing a great job of hampering the Mac BUs efforts to get it up to >> snuff. >> >> >> On 3/15/06 1:11 PM, "Paul Berkowitz" <[EMAIL PROTECTED]> wrote: >> >> >>> On 3/15/06 10:54 AM, "Swenson, Joseph" <[EMAIL PROTECTED]> wrote: >>> >>> >>>> And yeah, it doesn't work the way I would prefer it to, It doesn't work the >>>> way most large enterprise institutions want it to. We would all prefer it >>>> work like Outlook. >>>> Call any educational institution that uses Exchange and listen to them >>>> lament how Exchange support for Macs really blows. Getting shafted with >>>> workarounds is no way to treat a customer. The only reason we use Entourage >>>> is because it's the best we can get, not because it's the best that could >>>> be. >>>> >>> So they should instead shaft their much larger body of non-enterprise >>> customers who have been using Entourage since long before you ever came on >>> the scene? Hmmmm. That would go over well with your typical Mac customer - >>> not. >>> >>> MacBU (and Jud in particular - are you aware you're catcalling and insulting >>> the developer who created Entourage from scratch?) were landed with the >>> responsibility of taking over Exchange support by the decision of the >>> Outlook team to give up when Mac OS X arrived. They have done a fantastic >>> job, release after release, of improving the experience in an application >>> that was designed to do no such thing. And they (although not Jud, who has >>> moved on to other endeavors but still cares enough to respond here and keep >>> an eye of things back at MacBU) will continue to do so. You can expect >>> further improvements in subsequent releases. But don't expect them to dump >>> all their non-Exchange customers for your sake. It's not going to happen. >>> You'll have to decide if you'd rather just use a PC, if Outlook means that >>> much to you. >>> >> >> -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
