I have to agree with Paul. Before Entourage, our school faculty was
using Outlook Express. When we made the changeover to Entourage, we
(the IT staff) received only positive feedback. Typical was:
"Better. Way better!". And yes, Joseph, we are using Exchange.
I use Apple Mail.app for my personal mail and Entourage for my school
mail because I want the stored mail in separate databases. After
doing this for more than a year, I'm quite satisfied, but I still
believe that Entourage is easier for the not-so-computer-savvy
members of the faculty. Personally, before I was an Outlook Express
user, I was comfortable with Eudora (pre - OS X). Once I made the
switch, I wondered why I stayed with Eudora as long as I did.
BTW Joseph, do you realize all the free technical support this list
receives in feedback from Paul, Jud and some others? Some thanks and
kudos are too infrequent, methinks.
That's my 2¢, FWIW.
Slaínte!
John
On Mar 15, 2006, at 2:11 PM, Paul Berkowitz wrote:
On 3/15/06 10:54 AM, "Swenson, Joseph" <[EMAIL PROTECTED]> wrote:
And yeah, it doesn't work the way I would prefer it to, It doesn't
work the
way most large enterprise institutions want it to. We would all
prefer it
work like Outlook.
Call any educational institution that uses Exchange and listen to
them
lament how Exchange support for Macs really blows. Getting shafted
with
workarounds is no way to treat a customer. The only reason we use
Entourage
is because it's the best we can get, not because it's the best
that could
be.
So they should instead shaft their much larger body of non-enterprise
customers who have been using Entourage since long before you ever
came on
the scene? Hmmmm. That would go over well with your typical Mac
customer -
not.
MacBU (and Jud in particular - are you aware you're catcalling and
insulting
the developer who created Entourage from scratch?) were landed with
the
responsibility of taking over Exchange support by the decision of the
Outlook team to give up when Mac OS X arrived. They have done a
fantastic
job, release after release, of improving the experience in an
application
that was designed to do no such thing. And they (although not Jud,
who has
moved on to other endeavors but still cares enough to respond here
and keep
an eye of things back at MacBU) will continue to do so. You can expect
further improvements in subsequent releases. But don't expect them
to dump
all their non-Exchange customers for your sake. It's not going to
happen.
You'll have to decide if you'd rather just use a PC, if Outlook
means that
much to you.
Paul Berkowitz
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