On 4/21/06 12:03 AM, "Matthew Smith" <[EMAIL PROTECTED]> wrote: > I am currently using Entourage 2004 11.2.3. I have progressed from Claris > Emailer, through Outlook Express and all versions of Entourage. I was using > these clients for access POP accounts and Hotmail. With Entourage 2004 I > have also been accessing an Exchange account. I prefer it to using Outlook > in Windows, for what I use the Exchange account for. > > A few months ago I ended up getting a Mac mini for work and decided to leave > my PowerBook at home. I decided to change my .Mac email connection to IMAP > instead of POP, so I could have access from both computers. I thought this > would be simple, but I have discovered the inadequacies of using IMAP in > Entourage. > > With POP I used rules to move incoming mail to certain folders or even as > part of the Mailing List Manager. There are some strange quirks in doing > this with IMAP. If I have a view open of all unread messages, the messages > appear in the inbox and then slowly disappear. They will then appear in the > folders the rules move them to. If I click on a message while it is still in > the inbox I can read it and the read status changes. When it disappears it > reappears in the new folder but it now unread. I have learned to ignore > messages that appear in the inbox unless I know they won't move, but it is > still annoying. Sometimes they take a while to move. > I haven't used rules with IMAP much, but I do know that what usually happens when moving messages is that the message is copied to the new location, then deleted at the source. If the message is moved from one server based mail box to another, the flags should be preserved. But I'm not sure that's the case if moving from a server based mailbox to a local folder. > If an unread message is sitting in a folder and I then click on that folder > I can see the unread message. If I click on that message I can then read the > message. The read status changes to being read. If it is the only unread > message in the folder the folder highlighting will change to show there are > no unread messages. A little while later the folder will highlight to show > there's an unread message, but there are no unread messages I can see in the > folder. If I refresh the folder, the message I read is now unread. It seems > Entourage is refreshing the folder when I click on it and loses the fact > that the message has been read. This sounds more like Entourage's database has gotten damaged. I would recommend doing an Empty Cache on the afflicted folder. This will empty the entire local copy of the mailbox, and refresh it with the version on the server. I would also turn off the "Send commands to server simultaneously". Our experience is that Entourage's left hand doesn't always know what the right hand is doing, and you will end up with a damaged mailbox folder eventually. It will slow things down sometimes, but reduces corruption problems considerably. > > When I used POP mail I had a rule that was invoked when the message had a > certain category (which came from the linked contact). The rule ran an > AppleScript that would create a folder if it didn't already exist and then > move the message to it. What I was doing was tagging the contact to say > "store messages from this contact in a folder with the contact's name". It > was very handy and a lot easier than create rules for each contact. Now that > I moved to IMAP I discover you can't create a folder from AppleScript. Now > the mail from these contacts sits in my inbox. > > I have a schedule in Entourage that deletes messages in certain folders that > are over so many days old. I cannot select any folder of an IMAP account. If > I want to purge out old mail I currently select the messages and then delete > them. > > Do others use IMAP in Entourage? Does anyone have any suggestions to get > around these issues? -- Simon Brown -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
