Hi, Barbara

No, the Address Book in Entourage 2004 is _not_ supposed to open to the top
of the list each time it is opened. It is true that Entourage X and 2001
behaved this way, due to the idea inherited from Outlook Express way back in
OS 8 and 9 that you'd open a new window to do so, just like you'd open new
windows for every mail folder.

But Entourage 2004 makes it easier to just do everything in the main window
by clicking on the icons for Mail, Address Book, Calendar, Tasks, Notes and
Project Center (or press the easy keyboard commands cmd-1 to 6) to flip to
each area as you need it without littering your screen with masses of
windows. Essential to making that method work well is the concept that you
can also flip _back_ to where you were without losing your place. In
Entourage X and 2001 you'd always lose your place since flipping back to
Mail or Address Book, e.g., would always stick you at the top instead of
where you were. That was a huge nuisance and mitigating against using just
the one main window, with Preview Pane open. For example, now, if you're
reading an email and need to check your calendar or find a related contact,
you can then return to the Mail area and the same email message will be
selected and visible, and switching back again to the Calendar or Address
Book finds the same date and contact selected. That makes it convenient to
flip around without opening oodles of separate windows.

You can count on the fact that MacBU did a lot of usability tests before
changing the practice for Entourage 2004, and found that most people would
prefer this way of working. Of curse, you can't please everyone, so people
like you who always want to find the top of the Address Book are
disappointed. Perhaps you don't even use the single main window, maybe not
even the Preview Pane, so you wouldn't appreciate the advantages. Entourage
still allows all these different options for viewing, but you should give
"single window with preview pane" a try to see the advantages. Over time,
you might even come to appreciate the method.

But now, it is true that you will only get the top of the Address Book the
first time you go there after launching Entourage, or if you de-select your
last contact before leaving the Address Book as Beth suggested. I would
agree that it's a bug that simply de-selecting the contact (by
command-clicking it or cmd-shift-A to de-select all) does not "forget" the
place in the Address Book for next time, as it probably should. But here's a
much easier way that Beth suggested, that _does_ work: just press the Home
key before leaving the Address Book (or when you get back there, if you
forgot to before leaving). That brings it back to the top.

-- 
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

PLEASE always state which version of Microsoft Office you are using - 2004,
X  or 2001. It's often impossible to answer your questions otherwise.


> From: "Barbara L. Taverna" <[EMAIL PROTECTED]>
> Reply-To: "Entourage:mac Talk" <[email protected]>
> Date: Thu, 27 Apr 2006 09:05:05 -0400
> To: "Entourage:mac Talk" <[email protected]>
> Conversation: Entourage-Talk Digest - 04/23/06
> Subject: Re: Entourage-Talk Digest - 04/23/06
> 
> Am thinking I have not explained myself clearly due to my lack of expertise
> [not unusual].  The address book in Entourage [using 11.2.3]  is supposed to
> open to the top of the list of addresses each time one uses it w/o bouncing
> down the list to whomever was the last contact. Mine always did this in the
> past. I tried the method Beth graciously suggested and appreciate her help
> which does unselect the name, but this is cumbersome to do every time I open
> my address book. The book upon opening locks onto whatever name I used
> previously.  
> 
> Thanks again for any insights, and I apologize for needing "connect the
> dots" to do this.
> 
> Barbara  
> 
> 
> On 4/23/06 1:38 PM, "Beth Rosengard" <[EMAIL PROTECTED]> wrote:
> 
>> Hi Barbara,
>> 
>> I think that's just how it works when you highlight a name, but you can
>> change it like this:  Hold down the Command (Apple) key and click on the
>> highlighted name to unselect it.  Then click on another column title, like
>> Company, to sort by that designation, and then click back to Name.  That
>> should do it (until the next time you select a specific contact :-).
>> 
>> Beth 
>> 
>> 
>> On 4/23/06 6:05 AM, "Barbara L. Taverna" <[EMAIL PROTECTED]> wrote:
>> 
>>> Would appreciate any help with the following problem;
>>> When I open my address book, it opens to the last address I have used being
>>> outlined in the center of the window and not to the top of the list.
>>> Any ideas?  I have already tried the route of just exiting Entourage and
>>> restarting but nothing changed.
>>> 
>>> Thanks in advance for any ideas.
>>> 
>>> Barbara Taverna
>>> 
>> 
>> 
> 
> 
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