My nephew has a pristine, spanking new MacBook Pro (OS 10.4.8.) He¹s tried
to install Office 2004 twice now. But gets an error message when trying to
open Word:

³An unexpected error occurred while trying to load the Microsoft Framework
Library.²

The fix suggested here: http://support.microsoft.com/kb/321386

doesn¹t apply, as it refers to the possibility of locked files or a corrupt
database. Since this is a fresh install, there are neither any files nor any
database yet.

What to do?

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