Peter, I had a similar problem 6 months ago. Can I assume that the problem Chinese file has been deleted and is in in her "deleted folder". No matter where it is except if it is in a folder by itself. Do not even put the mouse on it. Drag another file that she wants to delete to the folder where the Chinese file is Click on the "good" file then hit Command (Apple) A it will select all files in the folder then hit "delete". Hopefully the Chinese file will have been deleted. If so then do the following.
Quit Entourage. Go to Applications folder, click on Utilities folder and double click the folder "Disk Utility" When it opens click on the Hard Drive icon on the left and then she will see "First Aid" highlighted. Then at the bottom click on "Repair Disk Permissions" and let the computer do its work. I would then restart the computer and open entourage and hope it works fine. Regards, Fred Annesley. [EMAIL PROTECTED] 0747889239 0427555032 > From: Peter Rasmusen <[EMAIL PROTECTED]> > Reply-To: "Entourage:mac Talk" <[email protected]> > Date: Tue, 23 Jan 2007 11:15:43 +0100 > To: "Entourage:mac Talk" <[email protected]> > Subject: Entourage crashes > > > > Sorry for the repost - I forgot to change the subject > > > > > Hi People > > My good friend just called - in tears. She's on a G5 dual 2GHz, OS X > 10.4.8, and Entourage 10.1.6)5 days ago she received and email > apparently written in chinese or something like that. Since then all > hell has been loose. Entourage crashed frequently. She can stille > receive mails, and she can send, but she never knows when Entourage > goes down. She can be 25 lines down in an email, and suddenly - > kapow. Entourage crashes and she can start all over. > > She has tried to delete the mail, that she thinks is the reason - the > one with the strange asiatic signs. But she can't. The second she > clicks on the mail to delete it, Entourage crashes. > > I have suggested she tried a rebuild (option held down while starting > Entourage) but bothe the simple and the advanced rebuild fails. > > So now I don't know how to help her. > > Any suggestions? > > Peter > -- > To unsubscribe: > <mailto:[EMAIL PROTECTED]> > archives: > <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> > old-archive: > <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/> > -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
