Bob Virzi <[EMAIL PROTECTED]> wrote on 10/11/07 9:34 AM:

> Well, that is kind of a draconian solution.  I have the same problem as
> Chris.  Among the many, many autocomplete addresses I have stored, there are
> just a few really old, outdated ones thrown in there.  I cannot find them
> anywhere in my AB, contact list, etc.  So it is rather a mystery as to where
> they are coming from, or how to get rid of them without throwing the baby
> out with the bath water.
> 
> FWIW, I imported a bunch of stuff when I switched over from Eudora.  I
> wonder if that is part of the issue.


I have had similar problems:

1)  Entourage auto-completing "To" and "Cc" addresses, which were not found
in my Entourage Address Book.

2)  Addresses lurking in the Entourage Address Book, but not apparent or
identifiable.


If you do the suggested "Clear List"...

Entourage Menu -> Preferences -> Compose -> [Button] Clear List

...that does not remove anything from your Entourage Address Book.  It seems
to clear some hidden list of addresses that Entourage has seen over some
period of time.  In my case, Entourage was trying to auto-complete some
addresses that were from unread mails, "do not reply" addresses, spam, and
some real addresses.  "[Button] Clear List" fixed that for me, without doing
anything to my Address Book.

As to the strange addresses lurking in Entourage Address Book, you can try
three other steps:

1. If your Entourage Sync Services is on (syncing Entourage Address Book
with Apple Address Book.app), you can open Apple Address Book.app and go
hunting there.  You might see the bad/faulty/mystery addresses there.  If
you have syncing enabled, if you then delete or modify an entry in Address
Book.app, that will make an equivalent change in the Entourage Address Book.


2. In Entourage, display Address Book, and show yourself more columns:

[display icon] Address Book -> View Menu -> Columns


Perhaps the names and addresses that were imported from Eudora are lurking
in the wrong fields (such as Nickname, Company, Notes, Custom 1, Custom 2,
etc.).  

My address book started ca. 1985, and progressed through migrations from
AOL, FileMaker 4.x, Claris Emailer, Outlook Express, Entourage 2004 and
Address Book.app.  It takes a lot of display columns, followed by careful
hunting, to locate and correct errant fields and errant data.


3.  Export your Entourage Address Book to a .txt file.  Open that text file
in MS Excel.  You will see all the fields shown as columns, with the data
(or empty cells) shown below.  Go hunting in that text file for the
mysterious entries.  Once you identify them, you can go back into Entourage
Address Book and do a seek and destroy.

[display icon] Mail -> Export...
   -> Local contacts to a list (tab-delimited text)


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Roger S. Cohen, President, Cohen International
[EMAIL PROTECTED]     http://www.rogercohen.com
Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937


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