I have found that it works better (more reliably) to transfer the entire
"Office 2004 Identities" folder, than to transfer any single part of its
contents.

Since Mike is having these problems, that is what I'd recommend:
1. Go to /Users/Your_User_Name/Documents/Microsoft User Data/Office 2004
Identities and DELETE the entire new Office 2004 Identities folder.
2. Do not restart the computer or Entourage will create a new folder for
you, and you'll have to trash that.
3. Find your backup copy of the entire Office 2004 Identities folder and
drag THAT into the above location.
4. Then restart and try opening Entourage.

Carol


On 11/24/07 10:45 AM, "Roger S. Cohen" <[EMAIL PROTECTED]> wrote:

> mike sanders <[EMAIL PROTECTED]> wrote on 11/24/07 1:30 AM:
> 
>> Thanks Roger
>> Yes it is there but I can't get to it, I know it's something to do
>> with quitting the database daemon in terminal but I have done all of
>> that too without success
> 
> 
> What happens if you start your Mac with the Shift key down (Safe Start)?  If
> you do a Safe Start, then the MS background processes should not load.
> 
> Then you could move your Main Identity to the correct location and restart.
> 
> I'm not sure what should happen next.  But it feels to me like you could do
> the following:
> 
> 1. Restart with Shift Key Down (Safe Start).
> 
> 2. Find the Main Identity folder that holds your previous Main Identity.
> 
> 3. Make sure that inside the Main Identity folder there are the proper
> files:
>   Signatures
>   Mailing Lists
>   Rules
>   Database 
> 
> 4. Move the Main Identity to the proper location.
> 
> /Users/Your_User_Name/Documents/Microsoft User Data/Office 2004
> Identities/Main Identity
> 
> 5.  Make sure there is not another "Microsoft User Data" folder in that
> location.
> 
> 
> 6.  Restart the Mac normally.
> 
> 7.  Open the Main Identity folder.  Start Entourage by double-clicking the
> Database file.  Entourage should open, and should show you all the
> messages/folders in the Main Identity.
> 
> 
> How does that work?
> 
> 
> 
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Roger S. Cohen, President, Cohen International
> [EMAIL PROTECTED]     http://www.rogercohen.com
> Voice: +1 (845) 358-8936      Fax: +1 (845) 358-8937
> 


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