From: Diane Ross <[EMAIL PROTECTED]>
Date: May 25, 2008 3:06:28 PM MDT (CA)
Subject: Re: Error: "an error occurred while trying to rebuild your
database"
Richard Shane, Ph.D. wrote:
After I installed Office 2008, everything worked fine. Then "out of
the blue,"
Entourage wouldn't open. I run Microsoft Database Utility and do
"Rebuild."
During the latter part of step four (of the five rebuild steps),
the progress
bar freezes and I get error message, "an error occurred while
trying to
rebuild your database." I have tried running the Database Utility
three times
and keep getting that error. Please help!
Several users have run into this problem. Try deleting this
preference file
in your User's --> Library Preferences:
com.microsoft.OfficeNotifications.plist
If that doesn't work, you will most likely need to manually move
your data
into a new Identity. I have outlined how to do this.
How to manually move your data in Entourage 2004 & 2008
<http://www.entourage.mvps.org/import_export/manual_04_08.html>
The Entourage archive (.rge) is the easiest, but does not get
category info
for all data. Paul Berkowitz's Export-Import scripts get everything.
--
Diane
Hello Diane,
Thank you for your reply. there is no file
"com.microsoft.OfficeNotifications.plist" in my User's --> Library
Preferences. It might help to explain that for the past four months, I
have used "Daylite" as my contacts-task-calendar managing program.
When I made the transition, I was able to import everything from
Entourage. I have not used Entourage Office Notifications since, which
may explain why there is no plist for that.
What I am wanting to do is just open Entourage so I can look at
particular categories of contacts, so I can manually and individually
label my Daylite contacts with the correct categories. The steps in
your article about moving data will not help, since it is the
categories that are the information I need to retrieve. Paul's script
does not seem to apply, since it seems to require opening Entourage in
order to even access the button to export, although perhaps I am not
correctly understanding the use of the script.
I just want to be able to open Entourage to look at the contacts
sorted by category. Do you have any other ways I would be able to do
that?
Thank you,
Richard
