On 2 Jul 2008, at 17:31, Keith Johnson wrote:

I know that this isn't Entourage specific, so I apologize in advance, but
Autoupdate just had me download the newest update, and listed it as
'critical' for installation.

So when go through the update, I end up with a picture of my two volumes both with big fat red exclamation points on them. When I select the volume
that has my Office 2008 on it, I get this message:

You cannot install Office 2008 12.1.1 Update on this volume. A version of the software required to install this update was not found on this volume.

I'm certain that Microsoft could've been *more* cryptic with this error message, but I can assure you all that it's cryptic enough that I don't
understand it. microsoft.com has no helpful information at all, so I'm
turning to you guys for guidance.

Thanks,

-keith

It's a fairly common problem - see here for a potential resolution:

http://www.entourage.mvps.org/error/install_update.html#version_not_found

--
Barry Wainwright
Microsoft MVP



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