> From: David Morganstein <[EMAIL PROTECTED]> > Reply-To: "Entourage:mac Talk" <[email protected]> > Date: Fri, 25 Jul 2008 11:32:14 -0400 > To: "Entourage:mac Talk" <[email protected]> > Subject: Re: Sync Services - not working for contacts > > Thanks, Dan! Yes, I have Groups in Entourage and I'll check if the no. > matches the discrepancy I see...that's probably it.
You're welcome. I hope you have twenty groups. :) > Something I want to check if anyone can tell me. > > When we first activate Sync Services in Entourage Preferences, we're given a > choice: Entourage over writes MobileMe (formerly .Mac and Address Book), > MobileMe over writes Entourage or Merge the two. I have repeatedly used Ent > over writes (MobileMe ... and .Mac/Address Book in the past) as that is the > database that is most correct and up to date. > > Is this choice used only once to initiate the sync'ing and thereafter changes > made in either one get reflected in the other? Or is it used to define the > ongoing relationship between Ent and MMe? It's only used initially; thereafter, the data flows both ways via the OS X truth database. However, it only updates Entourage according to the setting you selected: automatically (every 15 minutes I think), hourly, daily, or weekly. Of course, you can manually invoke the sync and it will sync immediately. > I have a suspicion based on what I am seeing that the rule selected remains in > effect after the initial sync. That is, I am seeing Entourage used as the > 'truth'. Changes there show up on Address Book...however, changes made in > Address Book DON'T get transferred to Ent. Instead they are getting 'undone' > by a Sync. If the Entourage data keeps overwriting the Address Book data, then something is wrong. Test this by creating or editing a contact in MobileMe and then invoke sync manually. You should get a dialog box asking you if you want to allow the new contact changes. If you don't, try resetting sync data (in the Advanced tab of MM prefs). If that doesn't fix it, you might need to unregister your computers and resync everything. This might help: http://support.apple.com/kb/HT1074 Dan -- To unsubscribe: <mailto:[EMAIL PROTECTED]> archives: <http://www.mail-archive.com/entourage-talk%40lists.letterrip.com/> old-archive: <http://www.mail-archive.com/entourage-talk%40lists.boingo.com/>
