> ----- Original Message -----
> From: <[EMAIL PROTECTED]>
> > I just sent my Tokina lens in to be upgraded to work with the Canon Elan
> > iie (EOS3). Since the lens was out of warrenty the estimate is $100.00
> > including shipping. I am going to have it done but it added about a 1/3
to
> > what the lens cost me. I like the lens so I guess it's worth it.
> > Hopefully they will throw in cleaning.
I don't want to get you disgruntled, but about a year and a half ago I sent
my (purchased used) Tokina 28-70 f/2.6-2.8 to THK (US Tokina distributor)
and got the upgrade done, so that it would work with my new EOS 3, for free.
I spoke to a person named Mike Burnham who I believe heads up their
technical services department and he agreed to do the (I seem to recall him
mentioning $95) re-chipping job at no cost. Maybe I schmoozed him or
something, but he was really the epitome of good customer relations and
product support. The other part is that I was clearly willing to pay the
cost of the upgrade as the Tokina was a hell of a good lens and worked like
a champ on my EOS 5. And yes Bob, they did throw in a cleaning to boot.
Because of this and a similar experience I had with warrantee work done on
another Tokina, I am favorably impressed by THK.
Gary Russell
Olympia, Washington - USA
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