----- Original Message ----- 
From: "Konstantinos" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, September 30, 2004 1:21 PM
Subject: Re: EOS 20D firmware update on the way - Here we go again ?


> ----- Original Message ----- 
> From: "Bob Meyer" <[EMAIL PROTECTED]>
> Sent: Thursday, September 30, 2004 8:07 PM
>
> > Canon Inc. has confirmed that it plans to release a
> > firmware update for the EOS 20D. The new firmware
> > (Version 1.0.4) is scheduled to be posted on the Canon
> > Inc. website no later than tomorrow, October 1.
>
> Does anybody think that the convenience of firmware upgrades (from
> manufacturer's point of view) has any impact on testing before a product
is
> released ?
> Is marketing and competition for who brings out first the x Mp camera
> pushing quality tests aside ?
> I dont think that a new firmware release costs canon anything.
>
> Imagine if all those cameras needed to be returned to Canon service
centres
> to be checked and fixed for whatever the firmware is fixing. It would cost
> them WAY too much money,resources, plus it would knock customer confidence
> if they had to send 2-3 times a year their camera away for 'upgrades' and
> fixes.
> Would Canon in such a case be more careful with what they're releasing ?
> Ok,they're not as bad as other manufacturers, but starting to post f/ware
> updates so soon after the release... i don't know...
>
> We used to get all grumpy when film bodies came up with a flaw - are we
now
> more tolerable ?
>
>

There are extensive quality tests being done on a constant basis on these
cameras.  We're doing them, though, not the manufacturers.
I think we've become far too tolerant of flaws.  The only reason this camera
didn't go back was that I need it for tomorrow, and I know the replacement
could be weeks out...
Skip Middleton
http://www.shadowcatcherimagery.com

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