If it is brand new, take it back to where you bought it. Tell them it was defective and you would like a new one. Take the whole lens, not just the hood. If you bought a defective toaster you would do the same, and since you just got this lens the other day, I would say that the store should replace it with a non-defective unit. Let them deal with Canon.
If they argue, ask to return it and go buy another elsewhere. That hood alone costs several hundred dollars if I remember correctly. It's brand new and defective parts are not your problem. R -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Schlake (William Colburn) Sent: Tuesday, March 06, 2007 12:48 PM To: [email protected] Subject: EOS Canon Nightmare: Part 1 Canon tells me that the lens hood on my brand new 600mm f/4 L is non sercivable. I have to buy a new one from them. I'm on hold now after asking for an escalation of technical support. * **** ******* *********************************************************** * For list instructions, including unsubscribe, see: * http://www.a1.nl/phomepag/markerink/eos_list.htm ***********************************************************
