-----Original Message-----
From: Michael Sweet [mailto:[EMAIL PROTECTED]]
Sent: Friday, February 18, 2000 10:55 AM
To: [EMAIL PROTECTED]
Subject: Stanford's W2000 strategy


This is a memo sent out across the Stanford campus from their Computer
Resource Center.

No big surprises.

-M

>1.  Computer Resource Center Recommends "Go Slow" on Windows 2000 Upgrades
>
>      The ITSS Computer Resource Center is recommending that Windows
95/98/NT
>      users go slow with plans to migrate to Windows 2000 *on existing
>      hardware*.
>
>      The CRC staff has been testing this new operating system for several
>      months.  The technical staff continues to find issues and "gotchas"
on a
>      weekly basis which they do not want to spread to their campus
clients.
>      The version of Windows 2000 that is shipping next week is a 1.0
version
>      (despite the "2000" moniker), and 1.0 versions of any software are
>      notorious for quick follow-on 1.01 "fixes included" releases.
>
>      Having tested system conversions a number of times on a variety of
>      hardware, the CRC experience of time to perform this upgrade is
between
>      one and three hours.  Additional adjustments and tweaking after the
>      upgrade has often been required to get the upgraded system working
>      properly with existing peripherals.  The future development of
upgrade
>      tools may help with upgrade time (and costs), but right now it is a
>      time-consuming process.  Additionally, there are identified hardware
and
>      software incompatibilities which can complicate the upgrade.  Use of
>      existing peripherals with a new Window 2000 system will often
> require new
>      device drivers to be downloaded and installed.  Some software
>      applications must be reinstalled after a Win 2000 system upgrade.
>
>      This is a major system upgrade which should not be undertaken
lightly.
>
>      We encourage anyone who may be thinking of upgrading their existing
> PC to
>      read the following information from Microsoft,
>
>           http://www.microsoft.com/windows2000/upgrade/default.asp
>
>      or visit our Web page
>
>        http://www.stanford.edu/group/itss-crc/projects/public/w2k/bugs.htm
>
>      For additional background, PC Magazine did a Special Report entitled
> "Win
>      2000:  Who Should Upgrade" which you can read at
>      http://www.zdnet.com/anchordesk/story/story_4405.html.  The pros and
> cons
>      of upgrading are addressed in the report.
>
>      The CRC is concerned about the time commitment and consequences of
>      upgrading systems this soon after initial release and cannot offer
free
>      support through the ITSS Help Desk.  If you decide to upgrade on
> your own
>      before May 2000 and run into problems, the CRC staff will attempt to
>      assist you on a time-available basis at its normal desktop computer
>      charge-out price-rate of $72/hour.
>
>      Please note that this support concern pertains to upgrades only, not
for
>      new systems that come with Windows 2000 -- the Help Desk staff will
work
>      with users who experience problems with Windows 2000 shipping on new
>      computers.  Thankfully, in CRC testing, all the PC-Stanford
applications
>      (Eudora, Netscape, Samson, PC-Leland) work with Windows 2000.
>
>      The CRC staff will continue its testing efforts and will closely
monitor
>      industry publications and mailing lists.  It expects to have a
clearer
>      picture of the issues by May 2000 and will issue an update at that
time.

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