Yes. Amen. On Thursday, August 1, 2002, at 01:53 AM, Larry Price wrote:
> this came out of the mailman-developers list that I've been tracking for > work purposes, I think y'all might find it a bit familiar. > > On 7/31/02 2:10 PM, "Fil" <[EMAIL PROTECTED]> wrote: > >> @ J C Lawrence <[EMAIL PROTECTED]> : >>> mailman-users with a confirm request text that explicitly asks, HAVE >>> YOU CHECKED THE FAQ AT <URL>? >> >> No! Be very very friendly to anyone coming to you. You can bite >> afterwards, >> but only if they have harrassed you. > > Even simpler. > > This is a classic example of open-source-helper-burnout. Yes, the same > questions show up over and ove.r yes, they're in the FAQ. > > When you start getting frustrated at this, remember that you are not the > only person on the list willing and able to answer questions. So don't yell > at the poor person asking the question. Shut up and stop worrying about it. > Someone else will pick up the ball and take a shift in helping the newbies > get what they need. Think of it as tag-team tech support. Answer what you > feel like naswering, don't answer what bothers you, and others will do the > same. And funny enough, if you do, it all works out and nobody gets yelled > at. Even better, you never get so stressed out you say the hell with it > forever. > > Me, I used to think *I* had to answer stuff. I found out (the hard way) > that > if I didn't, magically the world didn't fall apart. In reality, it wasn't > ME > that was the key there, but US. Except, of course, to my ego... > > Once I realized that, I found stuff got a lot less stressful, and > enjoyable. > And stuff still happened. Magic. > > > > > -- > Chuq Von Rospach, Architech > [EMAIL PROTECTED] -- http://www.chuqui.com/ > > Someday, we'll look back on this, laugh > nervously and change the subject. > > > _______________________________________________ > Mailman-Developers mailing list > [EMAIL PROTECTED] > http://mail.python.org/mailman-21/listinfo/mailman-developers > >
