in the OS but not at the GRUB menu. Any ideas?
Most likely a buggy BIOS, or your "USB Legacy Keyboard emulation" is turned off. In the BIOS that emulation is always on, just in case you need it, and then once you are in the OS, HID takes over. In the "no mans land" of GRUB, you are sol. This is a common scenario with late 90's Dells.
On my current machine I had that problem regardless of the BIOS setting, however. A BIOS upgrade fixed that.
--
-Regards-
-Quentin Hartman-
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