In a message of Mon, 27 Feb 2012 22:57:35 +0100, Giovanni Bajo writes: >> M.-A. Lemburg wrote: >>> I have two suggestions for the website: >>> * remove the "support unavailable" button - people want to know if >>> there is support available, not that support is not available :-)
Actually, knowing that there is online support available, just not at this time is useful to know -- assuming that the online support hours are frequent enough that it is worth waiting to use. Maybe writing down when online support is expected to be next available would be best. (In 2 hours vs In May) makes a huge difference. :-) Laura _______________________________________________ Europython-improve mailing list Europython-improve@python.org http://mail.python.org/mailman/listinfo/europython-improve
