Forwarding this from HPEVS, as this same topic was posted on the diyelectriccar forum today.
"I feel the need to jump in here. Our motors carry at least a one year warranty from manufacturing defects. We have several OEM's that use other than the Curtis controller with our motor, this is not and never has been an issue for us. If the motor becomes damaged due to a controller that is not tuned properly and/or does not have the proper motor temperature sensor input, then the warranty would be voided. Also the customer will be responsible for tuning the controller correctly, since we can't support any controller other than the Curtis. In the case of the motors Al Bullock, (aka Cruisin, aka miller3408) is selling on Ebay, these motors will not be warrantied or supported by HPEVS, mainly since these are now 5 to 6 years old. Speaking of which, Al you need to start supporting the customers that bought these motors from you, I'm tired of getting the calls. You also need to be upfront about what they are. These are old Miles Electric Vehicles motors. They were designed for low speed utility trucks and NEV's. These are obsolete for us now and have been for a few years since the new AC35 went into production. Sorry to carry on, but I had to set the record straight. " - HPEVS Also, here's a copy of their warranty, in case anything is unclear: http://www.hpevs.com/Site/images/pdf/hpevs-limited-warranty.pdf It's not an issue with HPEVS warrantying single motors. They do and will warranty anything bought new from HPEVS or their distributors. What they will NOT warranty, is motors that fall outside that warranty period or motors that were incorrectly used. In this case with the ebay motors, they're old motors well past their warranty period and thus have no warranty left. I've sold several single motors and they've been very good with technical support and service when needed. Regards, Travis Gintz Electro Motive Force, LLC www.emf-power.com -- View this message in context: http://electric-vehicle-discussion-list.413529.n4.nabble.com/HPEVS-refuses-to-warranty-new-motor-purchased-w-o-controller-tp4666038p4666095.html Sent from the Electric Vehicle Discussion List mailing list archive at Nabble.com. _______________________________________________ UNSUBSCRIBE: http://www.evdl.org/help/index.html#usub http://lists.evdl.org/listinfo.cgi/ev-evdl.org For EV drag racing discussion, please use NEDRA (http://groups.yahoo.com/group/NEDRA)
