http://www.autoblog.com/2015/06/11/fiat-500e-recall-fix-cruise-control/
FCA recalls Fiat 500e to fix cruise control
Jun 11th 2015  Danny King

[video  flash]  2014 Fiat 500e
No Injuries, Complaints From Issue, Which May Put EV Into Neutral When It
Shouldn't

Fiat is recalling almost 4,000 of its 500e electric vehicles because of a
malfunction related to the model's cruise-control feature. The glitch causes
the car's powertrain to be put into neutral under certain situations. It's
the second recall on the 500e this year.

Specifically, Chrysler-Fiat is recalling 3,975 cars. The issue is that the
car's system can misread the motor's torque figures in cruise control,
causing the sprightly EV to mistakenly shift into neutral in what was
designed as a safety-precaution measure. The good news is that restarting
the vehicle gets the car back to normal, but being dropped into neutral in
highway mode is certainly no fun. Chrysler-Fiat said in a statement this
week that it was "unaware" of injuries, accidents, or customer complaints
caused by the issue.

In April, the 500e was subject to a recall that impacted about 5,600
vehicles and stemmed from a March 2015 update. The update allowed the car to
go into so-called "Limp Home Mode" to better extend range. The problem is
that it inadvertently caused the car to stall. Range anxiety, indeed. Take a
look at Chrysler-Fiat's press release on the most recent recall below.


Statement: Software Upgrade
June 9, 2015 , Auburn Hills, Mich. - FCA US LLC is voluntarily recalling an
estimated 3,975 cars to upgrade cruise-control software.

A review of warranty data led to an investigation by FCA US LLC engineers.
The investigation discovered certain Fiat 500e hatchbacks were inadvertently
equipped with software that may misread torque levels generated by their
motors, causing them to shift into neutral – a prescribed failsafe mode.

This condition may occur only while cruise-control is engaged and the driver
attempts to override the feature with accelerator-pedal applications or
rapid tapping of the accelerate/decelerate buttons. Restarting the vehicle
restores normal function.

The campaign is limited to certain model-year 2013-2015 vehicles. The
Company is unaware of any related injuries, accidents or customer
complaints.

New software will be available when affected customers are advised of this
action by FCA US. Service instructions are being sent to FCA US dealers
today.

Customers with questions may call the FCA US Customer Information Center at
1-800-853-1403.
[© autoblog.com]



http://www.topspeed.com/cars/car-news/fiat-recalls-electric-500e-for-cruise-software-update-ar169864.html
Fiat Recalls Electric 500e For Cruise Software Update
06.13.2015  by James Wolfcale

[images  
http://pictures.topspeed.com/IMG/crop/201506/fiat-recalls-electri_800x0w.jpg

http://pictures.topspeed.com/IMG/crop/201211/fiat-500e_600x0w.jpg
(Fiat 500e)
]

Fiat Chrysler  Automotive has issued a voluntary recall for 3,975 2014 Fiat
500e  electric hatchbacks.  The issue is related to faulty cruise-control
software that was installed on some 500es that could potentially misread
torque levels of the electric motors. This can cause the motors to engage a
fail-safe mode and shift to neutral. The fault can occur when cruise control
is being used and the driver attempts to override it by stepping on the
accelerator. FCA engineers discovered the problem after an investigation and
review of warranty data.

The recall affects roughly 40 percent of the 10,462 Fiat 500es sold in the
United States between 2013 and 2015, and FCA says no known injuries,
fatalities or customer complaints have occurred as a result of the problem.
FCA is providing a software update to dealers as well as service
instructions and will notify owners of affected vehicles. The fix is being
provided at no cost to owners.

Why it matters
This is third recall for the 500e. The first was issued in 2014 to replace
cooling plates mounted for the power inverter module that could potentially
leak coolant onto high-voltage circuitry, causing a short circuit and the
corresponding service fuse to blow. Like the current recall, the issue
resulted in a complete loss of power.

The second was another software problem that caused miscommunication between
the electric vehicle control unit and battery pack. This caused the 500e to
either engage limp-home mode or completely shut down its drivetrain.

Like the most recent one, both problems were fixed at no cost to owners.


Press Release
FCA US LLC is voluntarily recalling an estimated 3,975 cars to upgrade
cruise-control software.

A review of warranty data led to an investigation by FCA US LLC engineers.
The investigation discovered certain Fiat 500e hatchbacks were inadvertently
equipped with software that may misread torque levels generated by their
motors, causing them to shift into neutral – a prescribed failsafe mode.

This condition may occur only while cruise-control is engaged and the driver
attempts to override the feature with accelerator-pedal applications or
rapid tapping of the accelerate/decelerate buttons. Restarting the vehicle
restores normal function.

The campaign is limited to certain model-year 2013-2015 vehicles. The
Company is unaware of any related injuries, accidents or customer
complaints.

New software will be available when affected customers are advised of this
action by FCA US. Service instructions are being sent to FCA US dealers
today.

Customers with questions may call the FCA US Customer Information Center at
1-800-853-1403.
[© topspeed.com]
...
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